Transportation And Delivery Policy

Transportation policy

Our store is committed to delivering orders correctly, of high quality, and on schedule to customer addresses, and we sell our products in the Kingdom of Saudi Arabia and Hong Kong. We hope you like our products very much! When you place an order, all of our products become custom-made for you.

Free message transfer

We provide free home transportation for orders in UAE, Saudi Arabia, Kuwait, Qatar, Bahrain and Oman.

Transportation and delivery times in the countries mentioned above:

  • Processing time is 1-2 days (Monday to Friday)
  • Transportation time 3-5 days (Monday to Friday)
  • Delivery time (most orders) is 5-7 days (Monday to Friday)

Transportation service notice:

  • We do not transport goods to countries outside the Middle East.
  • We do not currently offer one day delivery.
  • If the product is damaged during transportation, please contact us and we will send you a new product.
  • We guarantee your satisfaction with the merchandise we sell, and all of our products have a 30-day money-back guarantee from the date of purchase.

We hate to send you important postal parcels late. To ensure that your postal parcel arrives on the date you want, please contact us to help you choose the transportation of your parcel.

We will do our best to deliver the product to your home as quickly as possible. However, please be aware that all transit times may be affected by weather delays, and our store is not responsible for deliveries delayed due to weather.

For any questions regarding transportation, please contact vovomomo.com or Customer Service +8612812368598, and if your order does not arrive within the estimated delivery time, please contact our support team via service@vovomomo.com or Whatsapp +8612812368598

If your order does not arrive within 30 days of purchase, please contact our support team and we will issue you a full refund.